Humanising Customer Experience Through Technology
Humanising Customer Experience is critical for business success in today’s market, especially as brand trust is now more important in the decision-making process than ever before.
By relating to your customers on a personal level, your business can win your consumers’ trust and maintain it for the long term.
Leverage key insights from Customer Experience expert Clare Muscutt and Customer Success Director Charlotte Passemard, Global Programs Manager Matthew Meeks & Head of Support Susana de Sousa today to build a Human Centric business for tomorrow.
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Customer Experience comes down to 4 simple questions:
Was their journey personalised?
Did they resonate with your brand?
Do they trust you?
Do your services bring them value?
The big changes impacting Customer Experience today.
Concrete examples of how Aircall, Front & Loom teams help deliver great Customer Experience.
Actionable tips on how you can reduce friction & Humanise the Customer Journey.
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Director of Sales
Aircall
Director of Sales
HubSpot
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Director of Sales
Aircall
Director of Sales
HubSpot
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