In this report, you'll find:

AI is no longer exclusive to large enterprises with deep pockets. Yet 63% of small and medium-sized businesses (SMBs) state there’s still a lack of understanding across their organization about what AI can do for them. It’s time to shed light on the true impact of AI, and for every organization to start unlocking its value.

Uncovering How AI Can Transform Your Business

Today, sales and customer support teams must be ready to seize the opportunity presented by AI to boost performance. Yet with the technology evolving at lightspeed, businesses need to know where to start with investments that deliver value.

We’ve cut through the hype with hard data to showcase the impact AI can offer, identify the barriers to its implementation, and provide you with a resource for kick-starting your AI journey.

In it, you'll learn: 

• Detailed data on the current state of AI use in SMBs: Uncovering how prepared SMBs are, investment plans, and common barriers to implementation 
• How AI can be strategically deployed in your business: Revealing the elements of work that stand to be most transformed by AI 
• Actionable advice on using AI to drive performance in customer-facing teams: Offering clear guidance on how to start with AI, no matter the size of your team or budget