As your company scales, your customers’ voice matters more than ever. In 2022, customer expectations and experiences continue to be key determinants of company growth, with consistent preferences for self-service, personalisation, and real-time resolutions.
Watch the roundtable discussion with Phil McHugh, Hubspot's Director of Customer Success EMEA and Madelyn Deprey, Aircall’s Senior Director of Customer Success, who will be leading the discussion on how they delight customers through outstanding customer care at scale.
Director, Customer Success @HubSpot
Senior Director of Customer Success @Aircall
Principal Customer Success Manager, Strategic Accounts @HubSpot