Live Webinar

Fuel eCommerce Growth with Customer-Centric Support

Wednesday, October 26, 2022 @ 2pm BST

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About the Webinar

Studies show that investing in new customers costs 5 times more than retaining existing ones, along with the global economic uncertainty, customer service matters more than ever to your eCommerce growth.

A customer-centric approach to customer service is key to scaling your eCommerce business, but where to start and how to go about it?

Experts from Aircall and eDesk will gather round for a fire chat to discuss how to fuel your eCommerce growth with customer-centric support.

You'll learn

Why customer-centric experiences matter in a digital-first era
What challenges customer-centric organizations face, and how to overcome them
How to create a successful support strategy for your eCommerce business
How to fully leverage your software stack to boost Customer Service productivity.