Webinar On-demand
Mastering Support Team Coaching
How TEG uses Aircall & Zendesk to Deliver Success
Date and time
About the webinar
Why Coaching Your Support Team is Integral to Business Success
Today, 77% of employees say coaching is essential to getting the most value from phone calls. Yet in the modern day, fast-paced workplace, coaching is too often overlooked.
For business leaders, the challenge is to master their support coaching strategy and maximise the opportunities it can deliver to both their team and their customers.
Delving into effective coaching approaches, Aircall customer Saz Ezat from Transport Exchange Group (TEG) joins Aircall’s Senior Customer Success Team Manager, Sanja Kricka for the “Mastering Support Team Coaching” webinar.
Set yourself up for coaching success and sign up today!
Agenda
Packed with insights, the conversation will cover:
- Top tips on delivering support team coaching success
- The specific challenges TEG faced in coaching their support team – and how they overcame them
- The first steps to take in mastering your coaching strategy
- How TEG leverages Aircall and Zendesk to deliver success
Mastering Support Team Coaching
How TEG uses Aircall & Zendesk to Deliver Success